"In a bit"

• Price based on package weight, FREE on orders over $150 
• Package typically ships USPS First Class or Ground Advantage.
• Standard processing time (2-5 business days)
• Expected delivery once shipped is 5-10 business days (excluding the ship date, weekends, holidays)

"Chop Chop!"

• Price based on package weight + front of the line processing fee 
• Package typically ships USPS First Class or Ground Advantage or Fed Ex Ground Shipping.
• Ships same or next business day
• Expected delivery once shipped is 3-7 business days (excluding the ship date, weekends, holidays)

"In a Jiffy!"

• Price based on package weight + front of line processing fee + expedited shipping fee, FREE on orders over $300
• Package ships USPS Priority Mail or 1-2 day Fed Ex Ground Shipping.
• Ships same day or the next business day
• Orders must be received by 12pm NOON CST for same day shipping
• Expected delivery once shipped is 2-4 business days (excluding the ship date, weekends, holidays) 

"Local Pick Up"

• FREE
• Ready in 1-2 business days
• Customer will be EMAILED & texted when order is ready for pick up.
• We can keep the order for 1 WEEK before restocking (no exceptions). Orders not picked up within 1 week of being emailed/called/texted will be charged a 50% restocking fee (clearance items and seasonal items will be donated and are not refunded). 
• Life happens, and we get that!  If you find yourself in a pickle, or a sick household, etc...and are unable to pickup your order within the week, email hello@thehairbowcompany.com for a shipping invoice (this must be paid within 24 hours). ***THIS EMAIL MUST BE RECEIVED AND REPLIED TO BEFORE THE 7 day window and the ORDER IS REFUNDED/RESTOCKED.***
• Please note: We are unable to add to or change your order while you picking up your order in the warehouse. 
• Local returns will be processed with the rest of our mailed returns and are not done on the spot. 
• Pickup location and hours can be found here.

Other notes: 

Orders are typically filled in 1-2 days.

Orders are processed and shipped Monday-Friday only (excluding holidays).  

Expected delivery times are based on the shippers average estimated ship times from the originating zip code (77573) to the destination zip code, and are given by the courier (USPS, or FedEx). 

We are not responsible if a package is delayed due to courier issues.

Insurance is available for purchase during checkout and is required on packages $150 and over. 

In the event of an order being lost by the carrier after shipment, insured orders will be replaced without cost to the customer. 

You will receive an email notification when your shipping label has been created. Please allow up to 24 hours for your order's tracking information to update online. 

You may view the status of your order and track your order directly on our website by logging into your account.

We are currently not offering international shipping on the new website.