Returns/Exchanges

The Hair Bow Company gladly accepts returns or exchanges of unworn, unwashed, undamaged, unaltered, or defective merchandise excluding clearance items purchased online.

RETURNS & EXCHANGES & PACKAGE PROTECTION 

- By selecting Free Returns for exchanges & Package Protection at checkout, your return shipping label is covered and your package is protected from loss or damage.

- Free Returns for exchanges & Package Protection cannot be removed from an order once the order has been placed.

- If you choose not to purchase Free Returns for exchanges & Package Protection you are responsible for the cost of the return shipping label and your package isn’t protected.

To start a return, click HERE.

     

    WHAT ITEMS ARE RETURNABLE?

    • Items in original condition, unused, unwashed and unworn returned within 30 days of shipment excluding items listed below.   

    WHAT ITEMS ARE NON-RETURNABLE?

    • Warehouse sale or last chance items (price ends 7)
    • $5, $7, $9, $11 sale items (price ends in 0).
    • Custom items. 
    • Clearance or Final sale items.
    • Holiday items returned in bulk (amount exceeds $100 in product) are subject to 25% restocking fees and are refunded with the current sales price for the items.