Wholesale

Wholesale Information

All businesses applying for a wholesale account with The Hair Bow Company must complete our wholesale application and in addition furnish a copy of:

  • A valid Business Registration License and Tax Resale Certificate
  • Disclose how/where the items will be sold.
  • B&M Stores: We require a photo of the storefront if one is not readily visible on Google Maps.
  • Online/FB Groups: The URL and any other online areas of sales (FB groups, etc.) must be disclosed.

Order Minimums:

*A $100.00 Minimum Wholesale Opening Order is required within 30 days of account approval.*

$100 is our minimum wholesale reorder.

In order to maintain an active wholesale account, wholesale orders must be placed within 30 days of approval and once every 6 months with a minimum of $500 annually. Failure to follow guidelines to meet the minimum reorder requirements will result in an email disclosing an account deactivation warning if the account is not brought into compliance within the following 30 days.

Shipping:

Wholesale orders typically ship in 3 business days FROM (not including the day of) the date of the order. Should you need to rush an order for an event, please send us a text or an email and we will do our best to meet the deadline if possible on our end.

The buyer is responsible for providing a correct and valid shipping address and for all shipping costs on wholesale orders. The Hair Bow Company is not responsible for shipping costs on undeliverable packages and shipping on undeliverable returned packages will not be refunded. Should the buyer not wish to reship the package, a restocking fee will incur.    

Return & Exchange Policy

We accept returns on wholesale orders within 30 days of purchase with a 20% restocking fee.  We do not offer pre-paid return shipping labels on wholesale orders (excluding errors on our end).  Return shipping is paid by the wholesale buyer.

Photo Policy

Flat lay images for any of our products may be used. Model releases on our site are THBC exclusive and photos of the models are not to be used. 

Branding and What is Permitted

Many of our products are exclusive designs by The Hair Bow Company. Most of our items come with generic size tags and our custom hang tags or branded bow cards.

One of the things our wholesale buyers love about our products is that it allows them to add their own sewn tag to the product for their store as well as their hang tags. You may use our hang tags, bow cards, etc or you may feel free to brand them as your store. 

Questions? Comments? Contact us via email at hello@thehairbowcompany.com or text us at: 

We appreciate you and look forward to successfully growing together! 

 

 Apply now!

 

I'm not eligible for wholesale, are there any other discounts for bulk orders?

Yes again! Orders over $150 get free standard shipping and orders over $300 get free rush ("In a Jiffy") shipping. Shipping discounts apply automatically to orders over $150 and $300. (*Required package insurance charges still apply.) 

you can also use the code: wholesale10 for orders over $150 or wholesale15 for orders over $300 if you do not have an active wholesale account to save a respective 10% & 15%.  

 

Returns/Exchanges

About Returns & Exchange Package Protection

Our packages are shipped with the customer option of package protection during checkout.

What this means: 

  • By selecting Free Returns for exchanges & Package Protection at checkout, your return shipping label is covered and your package is protected from loss or damage.
  • Free Returns for exchanges & Package Protection cannot be removed from an order once the order has been placed.
  • If you choose not to purchase Free Returns for exchanges & Package Protection you are responsible for the cost of the return shipping label and your package isn’t protected/insured.

What can I return?

Items in original condition, unused, unwashed and unworn returned within 30 days of shipment excluding items listed below.   

What items are non-returnable?

  • Warehouse sale or last chance items (price ends 7)
  • $5, $7, $9, $11 sale items (price ends in 0).
  • Custom items. 
  • Clearance or Final sale items.
  • Holiday items returned in bulk (amount exceeds $100 in product) are subject to 25% restocking fees and are refunded with the current sales price for the items.

How much will my return/exchange cost?

Our packages are shipped with the customer option of package protection provided by REDO during checkout for a small fee.

What this means: 

  • By selecting Free Returns for exchanges & Package Protection at checkout, your return shipping label is covered and your package is protected from loss or damage.
  • Free Returns for exchanges & Package Protection cannot be removed from an order once the order has been placed.
  • If you choose not to purchase Free Returns for exchanges & Package Protection you are responsible for the cost of the return shipping label and your package isn’t protected/insured.

How do I return the item?

Please place the unworn/unwashed items in their original packaging.

After you submit the return, you will get an email and it will have the option to print the label from home where you will attach the label to the package.

If you do not have a printer, you can also use a QR code to print the label at any USPS facility.

Start my Return or Exchange

Please COPY and PASTE this link into another window to start your return/exchange, it will currently stay on the main website and does NOT OPEN the correct window if you click on it, we have a technical team actively working on it, but for now you have to go directly to this link in a new window. Let us know if you need help.

https://www.thehairbowcompany.com/apps/redo/returns-portal/login