Terms & service

Read This Terms of Use Agreement Before Accessing Website.

Effective Date:  This Terms of Use Agreement was last updated on December 2009

This Terms of Use Agreement sets forth the standards of use of the TheHairBowCompany.com LLC Online Service. By using the TheHairBowCompany.com website you (the "Member") agree to these terms and conditions. If you do not agree to the terms and conditions of this agreement, you should immediately cease all usage of this website. We reserve the right, at any time, to modify, alter, or update the terms and conditions of this agreement without prior notice.  Modifications shall become effective immediately upon being posted at TheHairBowCompany.com website.  Your continued use of the Service after amendments are posted constitutes an acknowledgement and acceptance of the Agreement and its modifications. Except as provided in this paragraph, this Agreement may not be amended.

1.      Description of Service

TheHairBowCompany.com LLC is providing Member with TheHairBowCompany products and information pertaining to them. Member must provide (1)  all equipment necessary for their own Internet connection, including computer and modem and (2) provide for Member's access to the Internet, and (3) pay any fees relate with such connection. 

2.      Disclaimer of Warranties.

The site is provided by TheHairBowCompany.com LLC on an "as is" and on an "as available" basis.  To the fullest extent permitted by applicable law, TheHairBowCompany.com LLC makes no representations or warranties of any kind, express or implied, regarding the use or the results of this web site in terms of its correctness, accuracy, reliability, or otherwise.  TheHairBowCompany.com LLC shall have no liability for any interruptions in the use of this Website. TheHairBowCompany.com LLC disclaims all warranties with regard to the information provided, including the implied warranties of merchantability and fitness for a particular purpose, and non-infringement.  Some jurisdictions do not allow the exclusion of implied warranties, therefore the above-referenced exclusion is inapplicable.

3.      Limitation of Liability

TheHairBowCompany.com LLC SHALL NOT BE LIABLE FOR ANY DAMAGES WHATSOEVER, AND IN PARTICULARTheHairBowCompany.com LLC SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, OR DAMAGES FOR LOST PROFITS, LOSS OF REVENUE, OR LOSS OF USE, ARISING OUT OF OR RELATED TO THIS WEB SITE OR THE INFORMATION CONTAINED IN IT, WHETHER SUCH DAMAGES ARISE IN CONTRACT, NEGLIGENCE, TORT, UNDER STATUTE, IN EQUITY, AT LAW, OR OTHERWISE, EVEN IF TheHairBowCompany.com LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW FOR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, THEREFORE SOME OF THE ABOVE LIMITATIONS IS INAPPLICABLE.

4.      Indemnification

Member agrees to indemnify and hold TheHairBowCompany.com LLC, its parents, subsidiaries, affiliates, officers and employees, harmless from any claim or demand, including reasonable attorneys' fees and costs, made by any third party due to or arising out of Member's use of the Service, the violation of this Agreement, or infringement by Member, or other user of the Service using Member's computer, of any intellectual property or any other right of any person or entity.

5.      Modifications and Interruption to Service

TheHairBowCompany.com LLC reserves the right to modify or discontinue the Service with or without notice to the Member. TheHairBowCompany.com LLC shall not be liable to Member or any third party should TheHairBowCompany.com LLCexercise its right to modify or discontinue the Service. Member acknowledges and accepts that TheHairBowCompany.com LLC does not guarantee continuous, uninterrupted or secure access to our website and operation of our website may be interfered with or adversely affected by numerous factors or circumstances outside of our control.

6.      Third-Party Sites

Our website may include links to other sites on the Internet that are owned and operated by online merchants and other third parties.  You acknowledge that we are not responsible for the availability of, or the content located on or through, any third-party site.  You should contact the site administrator or webmaster for those third-party sites if you have any concerns regarding such links or the content located on such sites.  Your use of those third-party sites is subject to the terms of use and privacy policies of each site, and we are not responsible therein. We encourage all Members to review said privacy policies of third-parties' sites.

7.      Disclaimer Regarding Accuracy of Vendor Information

Product specifications and other information have either been provided by the Vendors or collected from publicly available sources.  While TheHairBowCompany.com LLCmakes every effort to ensure that the information on this website is accurate, we can make no representations or warranties as to the accuracy or reliability of any information provided on this website.

TheHairBowCompany.com LLC makes no warranties or representations whatsoever with regard to any product provided or offered by any Vendor, and you acknowledge that any reliance on representations and warranties provided by any Vendor shall be at your own risk.

8.      Governing Jurisdiction of the Courts

Our website is operated and provided in the State of Texas.  As such, we are subject to the laws of the State of Texas, and such laws will govern this Terms of Use, without giving effect to any choice of law rules.  We make no representation that our website or other services are appropriate, legal or available for use in other locations. Accordingly, if you choose to access our site you agree to do so subject to the internal laws of the State Texas.  Any action relating to the use of the website or any transaction with TheHairBowCompany.com LLC. must be brought in the state or federal courts located in the County of Brazoria, Texas.

9.      Compliance with Laws.

Member assumes all knowledge of applicable law and is responsible for compliance with any such laws.  Member may not use the Service in any way that violates applicable state, federal, or international laws, regulations or other government requirements. Member further agrees not to transmit any material that encourages conduct that could constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national, or international law or regulation.

10.  Copyright and Trademark Information

All content included or available on this site, including site design, text, graphics, interfaces, and the selection and arrangements thereof is ©2009 TheHairBowCompany.com, with all rights reserved, or is the property ofTheHairBowCompany.com LLC and/or third parties protected by intellectual property rights.  Any use of materials on the website, including reproduction for purposes other than those noted above, modification, distribution, or replication, any form of data extraction or data mining, or other commercial exploitation of any kind, without prior written permission of an authorized officer of TheHairBowCompany.com LLC is strictly prohibited.  Members agree that they will not use any robot, spider, or other automatic device, or manual process to monitor or copy our web pages or the content contained therein without prior written permission of an authorized officer ofTheHairBowCompany.com LLC.

TheHairBowCompany.com™ and The Hair Bow Co.™ are proprietary marks ofTheHairBowCompany.com LLC.  TheHairBowCompany.com's trademarks may not be used in connection with any product or service that is not provided byTheHairBowCompany.com LLC, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discreditsTheHairBowCompany.com LLC.

11.  Notification of Claimed Copyright Infringement

Pursuant to Section 512(c) of the Copyright Revision Act, as enacted through the Digital Millennium Copyright Act, TheHairBowCompany.com designates the following individual as its agent for receipt of notifications of claimed copyright infringement.

By Mail

2635 Miller Ranch Rd, Ste 101
Pearland, TX 77584

By Telephone: 713-340-3088

By Email: info@thehairbowcompany.com

12.  Botnets

TheHairBowCompany.com LLC retains the right, at our sole discretion, to terminate any accounts involved with botnets and related activities. If any hostnames are used as command and control points for botnets, TheHairBowCompany.com LLC reserves the right to direct the involved hostnames to a honeypot, loopback address, logging facility, or any other destination at our discretion.

13.  Other Terms

If any provision of this Terms of Use Agreement shall be unlawful, void or unenforceable for any reason, the other provisions (and any partially-enforceable provision) shall not be affected thereby and shall remain valid and enforceable to the maximum possible extent.  You agree that this Terms of Use Agreement and any other agreements referenced herein may be assigned by TheHairBowCompany.com LLC, in our sole discretion, to a third party in the event of a merger or acquisition.  This Terms of Use Agreement shall apply in addition to, and shall not be superseded by, any other written agreement between us in relation to your participation as a Member. Member agrees that by accepting this Terms of Use Agreement, Member is consenting to the use and disclosure of their personally identifiable information and other practices described in our Privacy Policy Statement.

I'd like to:

Return for store Credit

We offer free pre-paid return labels for store credit.

If you have read the page and your items are eligible for return, please start your return HERE

 

  • Enter your order number and zip code in the fields above and click "Look up Order"
  • Select the item(s) you wish to return (make sure the price does not end in a 7 or product does not indicate final sale), these are clearance items and will NOT be refunded).
  • Print the return label & mail back (all your order info is on the label for us!). 
  • We offer 1 pre-paid label per order for returns and refunds are processed as store credit.
  • All of the information we need is on the label, you don't need to do anything else.
  • We will email you when your store credit posts with the amount and instructions on how to use it.

Return for Refund

Returns for Refunds MUST BE NOTED clearly in the package.

The cost of the return label will be deducted from the price of the return.

Our standard return label fee is $6.99.

If the return is larger and the label cost exceeds $6.99, that value will be deducted from the return. You are welcome to email us and ask the cost prior to printing the label and returning.

If your items are eligible for return, please print your return label HERE.

  • Enter your order number and zip code in the fields above and click "Look up Order"
  • Select the item(s) you wish to return (make sure the price does not end in a 7 or product does not indicate final sale), these are clearance items and will NOT be refunded).
  • Print the return label & mail back (all your order info is on the label for us!). 
  • We will email you when your refund posts with the amount. Some post and go back immediately, others take a moment. Please allow 72 hours for it to post to your original payment method.

Exchange

  • We offer an exchange for the same item on returnable items in a different size once per order when we are notified of the request within 30 days from the date your order shipped. 

  • Please note: Our ability to exchange an item is dependent upon inventory availability. Unfortunately, we may not be able to exchange all items.

  • Requesting a different item than ordered is not considered an exchange and must be processed as a return. 

  • Clearance items may not be exchanged. 

Other Return Details

OTHER RETURN DETAILS:

  • Original shipping charges are non-refundable.
  • Items must be in original packaging. If they are not, they are subject to a 25% restocking fee.
  • Items purchased with a promotional code are not refunded at full price; items will be pro-rated to reflect the discount price so that the price paid for the item will be refunded. 
  • If your item was purchased during a free shipping promotion or shipped for free and is returned the price of the shipping label will be deducted from your refund.

HOW SOON WILL MY REFUND BE PROCESSED?

  • Please allow 1 week (5 business days) from the date your return is received for your refund to be processed.

DAMAGED/DEFECTIVE ITEMS?

  • Damaged items MUST be reported to hello@thehairbowcompany.com within 5 days of receiving the goods. Please inspect your items upon arrival!