No vender ni compartir mi información personal

Como se describe en nuestra Política de privacidad, recopilamos información personal de sus interacciones con nosotros y nuestro sitio web, incluso a través de cookies y tecnologías similares. También podemos compartir esta información personal con terceros, incluidos socios publicitarios. Hacemos esto para mostrarle anuncios en otros sitios web que sean más relevantes para sus intereses y por otros motivos que se describen en nuestra Política de privacidad.

Compartir información personal para realizar publicidad dirigida en función de su interacción en diferentes sitios web puede considerarse “venta”, “intercambio” o “publicidad dirigida” según determinadas leyes de privacidad de los estados de EE. UU. En función de dónde viva, puede tener derecho a darse de baja de estas actividades. Si desea ejercer este derecho a la baja voluntaria, siga las instrucciones a continuación.

Si visita nuestro sitio web con la señal de preferencia de darse de baja del Control Global de Privacidad activada, trataremos esto, según su ubicación, como una solicitud para darse de baja de la actividad que pueda considerarse una “venta” o “intercambio” de información personal. También lo trataremos como una solicitud de baja de otros usos que puedan considerarse publicidad dirigida para el dispositivo y navegador que utilizó al visitar nuestro sitio web.

Returns/Exchanges

About Returns & Exchange Package Protection

Our packages are shipped with the customer option of package protection during checkout.

What this means: 

  • By selecting Free Returns for exchanges & Package Protection at checkout, your return shipping label is covered and your package is protected from loss or damage.
  • Free Returns for exchanges & Package Protection cannot be removed from an order once the order has been placed.
  • If you choose not to purchase Free Returns for exchanges & Package Protection you are responsible for the cost of the return shipping label and your package isn’t protected/insured.

What can I return?

Items in original condition, unused, unwashed and unworn returned within 30 days of shipment excluding items listed below.   

What items are non-returnable?

  • Warehouse sale or last chance items (price ends 7)
  • $5, $7, $9, $11 sale items (price ends in 0).
  • Custom items. 
  • Clearance or Final sale items.
  • Holiday items returned in bulk (amount exceeds $100 in product) are subject to 25% restocking fees and are refunded with the current sales price for the items.

How much will my return/exchange cost?

Our packages are shipped with the customer option of package protection provided by REDO during checkout for a small fee.

What this means: 

  • By selecting Free Returns for exchanges & Package Protection at checkout, your return shipping label is covered and your package is protected from loss or damage.
  • Free Returns for exchanges & Package Protection cannot be removed from an order once the order has been placed.
  • If you choose not to purchase Free Returns for exchanges & Package Protection you are responsible for the cost of the return shipping label and your package isn’t protected/insured.

How do I return the item?

Please place the unworn/unwashed items in their original packaging.

After you submit the return, you will get an email and it will have the option to print the label from home where you will attach the label to the package.

If you do not have a printer, you can also use a QR code to print the label at any USPS facility.

Start my Return or Exchange

Please COPY and PASTE this link into another window to start your return/exchange, it will currently stay on the main website and does NOT OPEN the correct window if you click on it, we have a technical team actively working on it, but for now you have to go directly to this link in a new window. Let us know if you need help.

https://www.thehairbowcompany.com/apps/redo/returns-portal/login